09 June, 2005

Tech Support 2

"Real cases from the tech support world."
Here's the second installment of a series in which I document actual cases from the tech support crew here at DHFS.


Customer Priority: Individual + 1 business day = 3-NORMAL
Category: Software
SubCategory: Failure
Application Name: EWISACWIS
Problem Item: Other
Division: DCFS
Bureau: BMCW5

DCFS BMCW5 SITE1&2 EWISACWIS USER REPORTS DESKTOP ICONS ARE ARRANGED HORIZONTALLY

Good Morning,

I am located at the Safety Site 2/ 9201 W. Watertown Plk Road. Mil. Wi. Rm 252.

Icons on my desk top are in the horizontal position.

Please advise.

Thank you,

Joan B. ****

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